The company should consider producing a driver’s manual, which could contain all company policies and procedures regarding operations, safety, maintenance, etc.
Such a manual should be put together with some scrutiny, making certain that it is comprehensive enough to cover the operations of the company in detail, as opposed to being a generic driver’s manual. At the same time, it should be concise.
A driver’s manual should do two things. First, it should familiarize new employees with the operation – your specific policies and procedures. Second, it should be a reference for them to use when they have a question.
TIP: Start the manual by sections, i.e., pay and benefits; operations; accidents; safety; etc. Write down the basics and expand from there.
